empower installation is not possible due to another empower version


In this article, we would like to explain why empower installation is not possible due to a different empower version, although no further empower version is installed.

This usually occurs if an empower demo was previously installed and an enterprise is now to be installed.

Content:

Open the Registry Editor. To do this, click on the Windows Start button and enter the following in the input area of the Windows program bar (at the bottom): "regedit". Open the .exe
Now expand the "HKEY_CURRENT_USER" registry folder, then the "Software" subfolder and then the "Made in Office" and "empower" subfolders.
On the right side you will see 4 entries. Now delete the entry with "empower demo" or "demo empower" under the "Data" column.

Now you can install empower enterprise or perform the update.

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